PRIVACY & COOKIES POLICY
During our day to day activities we may collect personal information (data) about you. This policy details data we collect and why we collect it. If you have any questions about this policy please email us at the address below.
We take your data privacy seriously and may update this page from time to time. This policy was last updated in January 2019.
Who are we
Maggie Duerden (Red Dog VA)
Personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We collect the data shown in the Contact forms which is used to:
- Provide you with excellent customer service
- Facilitate bookings for Red Dog VA
- Facilitate contact with Red Dog VA
- Handle enquiries and feedback
- Add you to our mailing list so you receive information on projects and other relevant news
If you contact us by email or telephone, we may keep a record of that correspondence and any information obtained.
Details of enquiries and bookings will be kept in our email and in the Contact form database.
Testimonials will be added to our website with your permission.
We take suitable measures to safeguard and secure all data collected.
You may request a copy of the personal data we hold about you. We will amend our records if you let us know of any changes.
We retain personal data for the period that it is required for processing and where we are obliged to do so. For example in accordance with financial record keeping.
We will not share your personal information with a third party unless we are legally obliged to do, for example if we were involved in legal proceedings.
We will hold records for the duration of our business relationship. Records will be archived after 18 months of inactivity.
Cookies are small pieces of data sent from websites and stored on the users computer while the user is browsing.